What are live captions?
Live captions convert audio dialogue and sounds into text that appears on a video in real time. They are commonly provided for events and meetings that are streamed over the internet or for in-person meetings.
Live captions provide an inclusive meeting experience for participants who may not otherwise be able to hear speakers and sounds at the event. They provide access and benefit other attendees such as those who might have distractions or non-native English speakers.
Auto-generated vs. professional captioning
Live captions can be automatically generated by Artificial Intelligence (AI), or they can be manually provided by a professional captioner. While auto-captioning tools continue to make significant progress in accuracy, they are not yet advanced enough to serve as a replacement for a professional live-captioning provider. This is because they are not accurate enough for an individual who may rely on captions as a communication method. As such, they may be used in meetings and events as a supplemental offering, but for accessibility, the best practice would be to hire a live captioning vendor to ensure effective communication.
Live-Captioning Vendor and Pricing
VITAC is Harvard’s preferred vendor for professional live captioning. Learn more about pricing and getting started with VITAC (HarvardKey required).